MJ
Myron J

1 reviews | Active since Jul 2014

03 Jun 2015, 11:30

Still waiting for ADSL installation - 8 months lat

I originally logged a post on hellopeter on 9th March 2015 (SM94832) hoping to get a response reagarding an ADSL installation at my complex. A month after that post I was called to inform me that the installation is due on the 29 May 2015, which has come and gone and still no ADSL service. I received a call on the 14 May 2015 informing me that I will be contacted to arrange a time for installation. I even received a sms welcoming me to Telkom. How does that make sense?<br> <br> This entire situation is frustrating and it would be helpful to talk to someone who actually has a clue and not the call centre. <br> <br> Please have this resolved as soon as possible

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Replies (1)
Telkom
Telkom's reply03 Jun 2015, 12:20
Official
Hello myron6716,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team