MJ
Myron J
1 reviews | Active since Jul 2014
03 Jun 2015, 11:30
Still waiting for ADSL installation - 8 months lat
I originally logged a post on hellopeter on 9th March 2015 (SM94832) hoping to get a response reagarding an ADSL installation at my complex. A month after that post I was called to inform me that the installation is due on the 29 May 2015, which has come and gone and still no ADSL service. I received a call on the 14 May 2015 informing me that I will be contacted to arrange a time for installation. I even received a sms welcoming me to Telkom. How does that make sense?<br> <br> This entire situation is frustrating and it would be helpful to talk to someone who actually has a clue and not the call centre. <br> <br> Please have this resolved as soon as possible
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Replies (1)Telkom's replyOfficial
03 Jun 2015, 12:20Hello myron6716,
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply03 Jun 2015, 12:20
Official
Hello myron6716,
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
