Still waiting for ADSL

I began a contract with Telkom on the 25th of July and was told my ADSL would be installed by a technician within 7 days. It has now been 6 weeks and no response from Telkom. I have been to the customer care centre once a week and I am repeatedly told that they cannot advise me on when a technician will come and install it, I must just wait.<br> <br> All I really want is a proper response and general time frame of when I can expect to receive my ADSL. Making me wait anxiously for 6 weeks is unacceptable. Telkom's service really is as bad as everybody says it is.