SP
Stefo P
1 reviews | Active since Mar 2009
05 Aug 2015, 14:20
Still waiting for activation
App**** for a Telkom mobile data contract online the device was delivered on Monday 03/08/2015 after six calls to the call centre the SIM card is still not active and I'm still waiting for somebody to call me back, you have all ready debited my account will i get i refund for the days i couldn't use the device???? once again terrible service from Telkom.
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Telkom's replyOfficial
05 Aug 2015, 18:17Hello Spoljnr,
As per our telephonic conversation. we have escalated the query to our Activations Team and we will contact you with feedback.
We apologize for the unsatisfactory service and inconvenience caused.
Your social media reference number is SM131976.
Regards,
Joshua
Telkom Social Media Team
As per our telephonic conversation. we have escalated the query to our Activations Team and we will contact you with feedback.
We apologize for the unsatisfactory service and inconvenience caused.
Your social media reference number is SM131976.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply05 Aug 2015, 18:17
Official
Hello Spoljnr,
As per our telephonic conversation. we have escalated the query to our Activations Team and we will contact you with feedback.
We apologize for the unsatisfactory service and inconvenience caused.
Your social media reference number is SM131976.
Regards,
Joshua
Telkom Social Media Team
As per our telephonic conversation. we have escalated the query to our Activations Team and we will contact you with feedback.
We apologize for the unsatisfactory service and inconvenience caused.
Your social media reference number is SM131976.
Regards,
Joshua
Telkom Social Media Team