SB
Shane B
1 reviews | Active since Feb 2014
04 Jun 2015, 10:24
Still waiting for a telephone line installation
I have logged a call with Telkom on 24 April 2015 (***A). This call was apparently closed by the technician and the line was never installed. I have now logged a new call for the same installation (***A) on the 1st June 2015.<br> I have been informed that due to the technician closing the first call, I now have to wait up to 21 days for the new call to be completed. It has actually been over a month since my first call was logged.
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Telkom's replyOfficial
04 Jun 2015, 11:07Hello Viper12,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply04 Jun 2015, 11:07
Official
Hello Viper12,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media