Still waiting for a same day call back .... from the 1 November

<p>Dear Telkom M obile. I love your product but your customer service really brings you down. Your call centre is far from helpful. Requests are not actioned and even e-mails sent are being read but do not even get a response. I am so tired of the hassles that I have to endure everytime I have a query. I have capped my contracts when taken and yet everytime there is a new excuse for this not being done. With an approximately 40% rate of unemployment in SA - could you please try and give some more deserving people and opportunity. The agents themselves are not that bad but the supervsiors .... OMG maybe you should reather promote your call centre agents - you may have more success because the guys earning teh big money - they don't realise that it is us little fish that they don't call back - that's important to keep Telkom in business. Please help. The only time I get a response is when I am desperate enough to go to Hellopeter.</p>