Still waiting for a Response!

Hi,

It is so daunting/unprofessional to either once again travel to Telkom's store at Lakeside (7 November 2017) or wait for an update here on hellopeter after getting a response on the 30 October 2017 , 5 days after posting the initial review.

After getting a response (not sure if it's automated, seems so because of update or urgency on the matter) from Keagan (Telkom Social Media Team) with a reference number on the 30 October 2017, decided to go to the store again because i hadn't received feedback or a call from anyone at Telkom.

Still no solution to date or feedback on how i can be assisted to put this query to rest, I am so tired and frustrated (Worst service I have had to deal with from Telkom, coming from an even worse experience from last year with ADSL).

Am i the only that's receiving this type of treatment or there are other customers that do? Or the merit of my query is not of importance?

Regards Zee