1 reviews | Active since Feb 2017
Still waiting for a Landline
<p>I just don't understand anymore, I have done everything at my disposal in order to get a landline. </p> <p>App**** via the website, waited 1 month. as they have 7 - 21 Working days. Finally got a sms stating they would install the line on Monday 06/02/2017. Took off from work to be at home for the installation. Nobody came to do it. So another wasted leave day. Now it is Thursday and still no feedback from Telkom. </p> <p> </p> <p>I have used the chat ****ion everyday, only to find out now that some idiot, place a modem extra on the order, which I did not order. they escalated the case got a ref for it: 953891.</p> <p>So now I have to wait again. This is serisously frustrating.</p> <p> </p> <p>Orginal Order nr: ********** 39</p> <p>Escallation nr: 953891</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
Hi all,
just a small update.
couple of days later and still no line or tech's that has contacted me.
escalleted 3 times now. according to the chat agents, the tech's never stated a reason why they could not make it to do either of the installations on the stated days. I have received 2 sms's that the installation would be done. took off from work again on friday, just to sit at home and count my teeth waiting for the call/text/smoke signals/ post dove?
this is possibly the worst service I have ever received.
new escallation nr: 954895
I think the worst part of the waiting process is, that you as the customer have no idea when or if it will happen at all. so now I have to wait for a text again, then take another unpaid leave day. so sit and wait for the tech's.
really poor services and communication. truely dissapointed.
Hi all,
just a small update.
couple of days later and still no line or tech's that has contacted me.
escalleted 3 times now. according to the chat agents, the tech's never stated a reason why they could not make it to do either of the installations on the stated days. I have received 2 sms's that the installation would be done. took off from work again on friday, just to sit at home and count my teeth waiting for the call/text/smoke signals/ post dove?
this is possibly the worst service I have ever received.
new escallation nr: 954895
I think the worst part of the waiting process is, that you as the customer have no idea when or if it will happen at all. so now I have to wait for a text again, then take another unpaid leave day. so sit and wait for the tech's.
really poor services and communication. truely dissapointed.
still no feedback
still no feedback