Still waiting for a call!!!

This is now the 3rd report I am writing regarding Telkom Mobile. No one has called me regarding my account! MY ACCOUNT HAS BEEN CUT OFF ON ACCOUNTS TO TELKOMS MISTAKE YET AGAIN!!! I had to call the call center to try and sort this out and I am still receiving threatening message everyday from Telkom!!! I have 2 case numbers now and I have been dealing with Dewalt at the Telkom store in Centurion with this matter where the upgrade took place and the mistake was made!! case #1- ***1 case#2- ***7. I will not be paying the full amount at the end of the month as Telkom have cut me off at no fault of mine i have been unable to use my phone for more than half a month now. I want this prorata-ed and fixed by the end of the month. As it was supposedly fixed end of September but Telkom could not be bothered to debit me and actually get the amount right. Call me on the number provided on Hellopeter and not my Telkom number. I am beyond angry with this. Please do not comment and say someone is looking into it, because since the 30th of Sept someone has apparently been looking into it. Ive had enough.