1 reviews | Active since Feb 2015
Still waiting again
<p>Fault number 140CEK061216. A TECHNICIAN SHOWED UP YESTERDAY TO FIX THE LINE. HE LOOKED AT THE LINE AND LEFT. IT HAS BEEN 24 HOURS AND HE HAS NOT RETURNED AND THE LINE IS STILL NOT WORKING. (IT HAS BEEN BROKEN FOR 7 WEEKS). PLEASE ATTEND TO THIS MATTER URGENTLY. THIS IS VERY BAD CUSTOMER SERVICE. THANK YOU </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good day Busi,
The technical team was here 2 days ago,but didn't fix the line and haven't come back. The technicians name is Jacques and his number is ***. We would like to know what is going on. This is ridiculous, there is no feedback. We just get the same answers,but nothing further.
Good day Busi,
The technical team was here 2 days ago,but didn't fix the line and haven't come back. The technicians name is Jacques and his number is ***. We would like to know what is going on. This is ridiculous, there is no feedback. We just get the same answers,but nothing further.