Still Waiting

I have requested for an ADSL line/package more than a month ago. Basically nothing has been done except the lines being connected and left on the roof of my house.<br> <br> No body is getting back to us and not keeping us up to date. We (the customer) have to follow up, otherwise we don't get a progress update... which there isn't any progress at all.<br> <br> Phoning the call center, there is NO answer at all, then you phone the tech again, and they advise you to phone the number from your Telkom landline... Which I don't have as it hasn't been installed!<br> <br> Please help to get my ADSL line to be installed and the setup to be done and completed without any more bad excuses and empty promises.<br> <br> The only reference number I have been supp**** with, is an order number: ***.