1 reviews | Active since Feb 2017

03 Mar 2017, 12:56

Still waiting...

<p> So I'm still waiting for telkom to get back to me on the cancellation of my previous contact.... its been 3 weeks since they said a word to me about whats going on.... and I want n refund of my money that I had to pay for my ""cancelled contract"" 8 almost 9 months I had to pay for something that didn't even work anymore if I don't receive my money I will take legal action!!</p>

0
Replies (2)
Telkom
Telkom's reply04 Mar 2017, 13:49
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply06 Mar 2017, 10:37
Official

Good day Nakita,

We have logged your refund request with our Billing Team, case number ***0; feedback will follow.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,