Still waiting

<p>2 days ago my daughter and I complained about her of phone line that has not been working for 6 weeks. We both received the standard useless reply about the matter being escalated to technicians etc. No one has contacted us or come to fix the line. The rental is due on the 3rd and I'm sure if its not paid Telkom will be quick to respond by cutting the line and charging reconnection fees. We really don't know what more we can do. Telkom direct shop assistant has a don't care attitude so it doesn't help to try to get help there. Please so something about this. </p>