still waiting!!

A summary of events:<br> <br> 3 February - sent email to [Email Removed] requesting change of address for telephone line....no response to date.<br> 11 February - visited Telkom Direct store in Cape Town (Adderly Str) to request moving my line <br> 11 February - received sms confirming request and received installation order number ***, scheduled for 24 February 2015. <br> 24 February - A technician, Ishmail came to the premises but did not complete the job. He requested me to arrange access to neighbours' properties (in another street at the rear of my site). I informed him that I will not be doing that as it's not my responsibility!!! He's subsequently handed the case back to Telkom. <br> 03 March - visited Telkom Direct store in Cape Town to determine what's happening...was promised its been escalated and I will receive a call before 12pm that day. I'm still waiting. <br> 05 March - sent this to hellopeter as I still haven't heard from Telkom and my line is still not connected. <br>