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Alston N

1 reviews | Active since Aug 2016

15 Aug 2018, 16:27

STILL WAITING

Went to Telkom Bayside to apply for my fibre line was told in will take 1 week. 4 Weeks later and I'm still waiting.

Been calling Telkom but with no help at all, spend 30 min on the phone now, and still NOTHING

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Replies (5)
Telkom
Telkom's reply21 Aug 2018, 09:31
Official

Hi

Thank you for contacting us.

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience caused to you.

Interaction ***

Regards


Hazel

Telkom Social Media Team

Best regards,

AN
Alston N's update24 Aug 2018, 12:20
Reviewer Update
Week 5 and I'm still waiting for Telkom to get back to me regarding my Fibre Installation!!! All I get is sms advertising for Fibre
AN
Alston N's update24 Aug 2018, 12:20
Reviewer Update
Week 5 and I'm still waiting for Telkom to get back to me regarding my Fibre Installation!!! All I get is sms advertising for Fibre
AN
Alston N's update06 Sept 2018, 12:49
Reviewer Update
Been to telkom Bayside centre on 30 Aug as I did not receiving help via the call centre, just to find out there is no order for my Fibre installation today 6 September - Still waiting for the call, Telkom keeps telling me they are escalating the order yet no phone call... NOTHING!!!!!!!!!!!
AN
Alston N's update21 Sept 2018, 10:02
Reviewer Update
10th week now and still waiting for my Fibre, this after being to Telkom Bayside center twice and Call Telkom Call Centre multiple times. I did receive my Router via Courier on Monday and a sms stating that this service is now ready to use and i will be billed pro rata 09/18/2018 . How is it ready to use and trust me if you don't have service i don't pay anything pro rata!