STILL WAITING

Hi now its been 5 days later and NO replay from telkom or even a phone call. It seems to me when one phones reqaurding my problem no-one can help me which is really funny on this case.<br> I took a new contract by vanderbijlpark vaal mall telkom shop and almost 2weeks later the sim card is inactive (EMERGENCY CALLS ONLY) i was now 4 times at the shop and still the same problem the lady sended the new sim card (2ND SIM IM 2 WEEKS) for ITC CHECK WHY. itc check was done when i got the contract.<br> Now when you phone telkom mobile customer care they say the sim isnt rica and transfers me to sale department where you hold on the line for 35min + for help then the operator tells you straight he/she cant help you only the shop can help you otherwise the sim will be a pay as you go and not a contract sim now i took the HUAWEI P8 LITE SMART CALL 100 (SUMMER DEAL) so how must i enjoy the last 2months of unlimited data or so if the sim card isnt even on.<br> So will i get help or must i keep on complaining. best part is when taking a contract or upgrading an old contract you send a messege one must refer a friend or family member to you but when the here how i have to wait 2 weeks now then they say NO