Still waiting...

This is my second report on Telkom mobile regarding my data bundle. Since December 24th I have been trying to get answers from this company regarding the disappearance of my data, till this day I haven't received a positive feedback. The last time I communicated with them was after my first report here and the reaponse was an insult to me and my hard earned money I use to buy data bundles from Telkom Mobile. This is the response I received from Joshua: <br> Hi [name] <br> Thank you for making contact with us on Hello Peter.<br> <br> The data was correctly expired, should you want to dispute this further, please provide us with the notification that gave you the expiry date.<br> <br> Joshua<br> <br> Social Media<br> <br> I provided Joshua with the notification he asked for and I also requested him to provide me with those records that show that my data was correctly expired (I still maintain that it was not, the data was suppose to expire in 24hours, within 4 hours I got a notification that says the data has expired. HOW???) <br> Till this day, I haven't heard from Joshua. I'm greatly disappointed in Telkom mobile and their incompetence in resolving costumer complaints. <br> <br> I will not rest until I get satisfactory response. <br> <br>