1 reviews | Active since Mar 2013
STILL WAITING
I am still waiting for someone to call me regarding my phone bill being completely wrong its been close to 5/6 months now!<br> <br> I will not be making another report regarding this as I have made all the effort to contact Telkom Mobile with regards to this issue that they have cause by adding extra costs to my contract that i never asked for. <br> <br> Please do not get someone from the social media team to call me cause i have gone through that process already more than once and I have already spoken to the collections department who said all my case numbers have been logged wrong. The billing department needs to call me. <br> <br> <br> My latest case number is #172 228 83 and its been reported to the billing department. If this in any way has affected my credit rating and puts any bad reports on my name I will be taking Telkom to court as no efforts have been made for Telkoms side to resolve this issue that I raised IMMEDIATELY!!
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM138573 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM138573 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
