MS
Marthinus S

1 reviews | Active since Sept 2013

28 Oct 2015, 14:12

Still Waiting

On 27 September I had gone to Westgate the Telkom mobile branch <br> number *** to get the Smart internet Unlimited deal for R899.<br> <br> They said it will take 2 weeks because they need to order it at first , fine<br> fair enough I only need it by 2 November for an course.<br> <br> This Saturday I went to know where things stand and I went there to find out<br> why the guy working there told me they are going to swat the routers<br> but he does not know when they are gonna do it so I'm stressing because the <br> course begins Monday and I still have no Internet connection please I need<br> answers and I need them quick from Telkom Mobile Westgate <br> <br> They refuse to give the Managers number as also call center can't help me

0
Replies (1)
Telkom
Telkom's reply28 Oct 2015, 16:26
Official
Hello McSteyn,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161960.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,