1 reviews | Active since Mar 2013
STILL WAITING
This is now my 5th post to HelloPeter about Telkom Mobile. I AM STILL waiting for a call from the specialised billing department about my incorrect billing amount! <br> <br> This has taken nearly 2 MONTHS to resolve, my very FIRST report about this was made on the 26th of August! This is flippen ridiculous now!<br> <br> As I have said in all my other reports I will NOT be paying for the cellphone bill for this month that has passed as I have been cut off and again this issue is not my fault so I will NOT be paying for this mistake! <br> <br> I have also put stop orders on every debit that has come off my account from Telkom Mobile and I will be sending a statement with all the charges I have incurred over this!
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Billing Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM138573 .
Regards
Frank
Social Media Team
***
081 180
Best regards,
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Billing Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM138573 .
Regards
Frank
Social Media Team
***
081 180
Best regards,
