Still trying to cancel my contract (since October 2016)

<p>I'm at the end of my rope. I'm still trying to cancel my contract with Telkom. Ever since October 2016. I've received responses when I send a hellopeter message, but then nothing happens. I've get again been billed for February month. Perhaps someone from Telkom will be in contact with me. I'm greatly saddened by the Telkom's service. :( :( :( :( :(</p>