1 reviews | Active since Apr 2014
Still telkom will not cancel my my line
<p>I wrote a review a few months ago here about Telkom not cancelling my line after 4 months of requesting. Telkom responded here and said it was taken care of and I would even be credited. Guess what, I am still being billed for a service I have not used in almost 10 months now. I am writing a new review so I can give it a 1 rating as I cannot downgrade my 2 rating from my previous post.</p> <p>Telkom: WHAT DO I DO?????? Wich there was minus rating.</p>
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Regards,
Busi
Telkom Social Media Team
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Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
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Hi So I recieved ANOTHER invoice again today and have been charged yet again from my Telkom line that I have now not used in over 9 months. It seems that one you have a Telkom line it will be passed down to your great great grandchildren as an inheritance, as Telkom simply will not cancel a line despite having now asked for months on end.
Anybody in the community know what to do as I have lost 110% confidence in these people?
Hi So I recieved ANOTHER invoice again today and have been charged yet again from my Telkom line that I have now not used in over 9 months. It seems that one you have a Telkom line it will be passed down to your great great grandchildren as an inheritance, as Telkom simply will not cancel a line despite having now asked for months on end.
Anybody in the community know what to do as I have lost 110% confidence in these people?