Still Telkom takes the cake with worst service ever

<p>It seems the day that i decided to join telkom and take contracts with the company has so fa been the worst decision. After countless calls with telkom, visits to the centurion branch They still can not solve a collection issue and billing issue. Telkom have close my sim card because they decided they will not debit my account and even though the sim is closed they continue to say I over use on a closed sim. More so from March until today acknowldged the error and agreed they will waive the over usage fee yet they are still sending me statements with incorrect billing amounts. More over their agents drop phones on their customers when they branch ask you to have someone call you as is their business way. To this day I am still at wits end trying to figure out how a big company and a JSE listed organisation called telkom can keep on making useless mistakes that cost us as their clients. How is it that a huge company takes 3 months and counting to sort and error or erros they made. I have asked to cancel my contracts since they are clueless about what they are doing. They promised me on the 02 April that someone will call me regarding termination of the contract. To this day I am still waiting. And you cannot even speak to amanager at their branch as they send you from pillar to post. Their contracts come out issued incorrectly in the first place. Time and again their agents will always give you wrong information on their products.</p> <p> </p> <p>Telkom I am tired of your shenanigans and they are costing me and impacting my credit rating. Get your books in order and sort out my issue of 2 months and counting.</p> <p> </p> <p> </p> <p>I have decided to take legal action and will seek compensation for the stress and finacial impact your dismall service is causing me. I have been patient and many times afforded you the opportunity to fix your errors.</p> <p> </p> <p>Clearly i put my trust in a cluesless company</p>