Still Telkom

The saga continues... All emailed requests for cancellation to servcancellation are still returned due to the recipient's mailbox being full. I had two online agents assure me that the mailboxes have been cleared. Not so. Or if so, they got filled up pretty darn quickly....... Nobody can apparently assist with getting my line linked to my account (weird one that - surely my line and the account for it should be linked...) and as a result I cannot cancel online. So, I simply cannot cancel my account. I am going to drop of a printed cancellation request at the local Telkom Shop, but do not hold out much hope. I cannot believe that Telkom, who is supposed to be modernising themselves, just cannot get something so simple right.