STILL STUCK ON SUPREMECALL R500 ??!!???!1

I have had an ongoing dispute with Telkom for almost 2 years now. I had a line installed at the Foundry, they put me on a package which cost me about R1200 a month that I didn't sign for. After months of HIDEOUS bills I lodged a complaint and they credited me I think R75!!??!!? They then put me onto Supremecall R500 but I asked them to move me to JUST A LINE which is what I asked for initially. they never took it off, and I NEVER get a response to my lodged queries. I then CLOSED that line and moved to Sea Point - had a NEW LINE installed and said 'I JUST WANT A LINE NO PACKAGE'. They then continued to send my bill to the FOUNDRY even though they installed me in Sea Point and cut me off when I didn't pay as I'd got no bills. I JSUT RECEIVED ONE FOR R920 STILL ON THE SUPREMECALLR500 even though I WENT INTO SEA POINT and emailed them with my ID to say I WANT JUST A LINE!! I am ready to tear my hair out. two years and they can't get 'JUST A LINE' I will keep posting complaints on here until i'm credited for all the months I've been on Supremecall R500 when I should have been on just a line. it's ******* as I told them, to bill me for a package that I NEVER ASKED FOR. fix this pls