1 reviews | Active since Nov 2014
Still struggling with Telkom
Still struggling with Telkom and it is again costing me money...<br> ***<br> <br> Thanks to the private technician \Preston"who came out to me and was very helpful but only to the point when he realised that the port for my line is not opened yet.<br> 2 weeks later and it is still not open and it was out of his hands.<br> He gave me the operations manager's cell number who totally ignores my messages and calls!!his number is ***<br> Telkom will be on your doorstep within 2 days if you don't pay your account but now that I need them they can't answer phones....!!!<br> 3 weeks without service and I still pay for that service!!***!!!<br> Telkom gave me a 031 number to phone but it doesn't work for 3 days now.<br> Welcome to SA!!!<br> """
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM141190.
Regards
Frank
Social Media Team
***
081 180
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM141190.
Regards
Frank
Social Media Team
***
081 180