Still *****ing my money and ignoring me - great work!

I have written a review previously about how Telkom simply does not know how to cancel a contract and still takes debit orders from my account even though I have cancelled the contract in June already and aren't receiving any kind of service from them. I received a reply on that review with reference AI ********** stating that the matter would be escalated to the relevant department and they would be in contact with me. As can be expected from Telkom I have not heard anything more from them, they are still taking my money and it seems impossible to get them off my back. I visited the local Telkom store on December 9th where a very helpful consultant logged a query on the system and said I should receive a calle from the acounts department within 5-10 minutes. I received the call an hour and a half later. But, hey, at least someone actually responded! the lady I spoke to said the cancellation showed up on the system but it hadn't been processed yet (really?? from June to December nobody has bothered to process a cancellation????). She would escalating the matter to seniors and it would be processed. (Really?). a few days later Telkom took another debit order from me, simply because they could, I guess. Well, of course, I still haven't heard a single word back from Telkom and they are still *****ing from me. I want this contract cancelled and I want my money back, Telkom. Get your **** together and start delivering a service!!@!!!!!!!!!!!! You are a bunch of dumb ass *******!