VW
Verushca W

1 reviews | Active since Nov 2012

21 Mar 2017, 14:34

Still *****ing from me

<p>So once again, after I had an e-mail where someone from Telkom confirmed that my account was credited with the incorrect charges, and that R0 was due on 20 March 2017, Telkom went ahead and debited my account with the incorrect amount. There is just no end to your incompetence. I want to now change my payment method since I am tired of you *****ing my money.</p>

0
Replies (1)
Telkom
Telkom's reply21 Mar 2017, 15:40
Official

Good day Verushca,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team