1 reviews | Active since Feb 2018
Still receving sms for a cancelled contract
I cancelled my contract with Telkom on 03 January 2018. Now receiving sms that I am owing Telkom. This means they are still billing not sure for what since the contract expired and I cancelled. I completed the cancellation forms at the Telkom shop festival mall. Telkom to rectify the problem of sending the sms and cancel this contract.
Hi mabrostro,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Hi mabrostro,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team