Still paying for no service

(Dearest) Telkom.<br> It is with regret that once again instead of being able to say that you are awesome, I have to complain.<br> As I said in one of my previous complaints, I have cancelled my DSTV subscription and took out uncapped ADSL from you`s.<br> The problem is that my 4MB internet connection is soooo sooo slow that I cannot even watch clips on social media, nonetheless watch Youtube or play XBOX as I cannot sign into XBOX live as a result of this connection.<br> 808ctk211215 is the reference number for the fault I have logged on 21 Dec 2015. Yesterday on 28 Dec 2015 I phoned once again to track progress on this fault, they said that a technician will call me later on the same day to come have a look.<br> This never happened, instead, at 17h00 yesterday I received an SMS stating the problem was restored, which is not the case.<br> If I was paying you guys 100 or 200 bucks a month one could expect glitches from time to time but this is totally ridiculous and unacceptable for the amount I am forking out a month!!<br> I`m sitting with a house full of people and there is no means of digital entertainment in sight.<br> VERY ANGRY regards,<br> Louis<br>