Still paying for a service i cancelled 2 months ago

I have been trying to cancel my Telkom services since February. I have suppporting mails to confirm i followed the right procedures. I was ignored, I then called in to Telkom and spoke to a help desk agent who made it seem like she actually gives a hoot about me. She said i must mail her on ********** and she too ignored me.

I sent various mails to ********** and no response. Only a once off automated response.

I went as far as to go onto Facebook and messaged TelkomZA and dealt with Lebo and Frank, they both at 1st seemed helpful, they then also started ignoring me and i just keep getting billed for a line that isn't even plugged in!!!!!!!!!!!!!!

I honestly don't know what more to do to get someone's attention.