Still paying for a contract that was cancelled in December 2016.

<p>Ref no: 67530</p> <p>Ref no 2: TKMB 524 560 25</p> <p>Account no: 335 413 287</p> <p>I am still paying for a contract that was supposed to be cancelled on the 7th of December 2016.</p> <p>Mondo Mobile cant give me an explanation why its taking Telkom so long to cancell this contract.</p> <p>You cant speak to someone in the cancellations department, because they apparently have no phones. you can only send an email.</p> <p> </p> <p>I have phoned and tried to get this cancelled more that 50 times.</p> <p>There was an investigation about this contract, that was sucsessful in my favor. Because the Telkom /mondo sales person misled me with information.</p> <p>Why am I then struggling to get this cancelled and reimbursed for the money being taken from my account every month.???????</p> <p>I returned the router and sim card immediately. </p> <p>I havent even turned either of them on. So nothing was being used, ever. </p> <p>Still I am paying</p> <p> </p> <p>I want this sorted out.</p>