Still Paying for a Cancelled Services

<p>I requested a cancellation of two lines at the Eastgate store on the 8th of December, 3 months later and the lines are still active. I requested yet another cancellation in February for the same lines and an additional line, yet they are still active.</p> <p> </p> <p>Over the last 4 weeks, I have spoken with 11 different agents and no one seems to have an answer, I am still on hold, for 40 minutes now, while Simangile "finds out" what is going on. </p> <p> </p> <p>This the WORST service I have ever received, everyone promises to get back to me, even the so-called supervisor Vivek Dhaya. </p> <p> </p> <p>On the 2nd of March Angel promised me feedback within 72 hours, I am still waiting on feedback for case number ********** 5. PLEASE SORT THIS OUT. I am not happy with paying for services that should have been cancelled 3 months and 1 month ago respectively.</p>