CG
Christo G

1 reviews | Active since Dec 2012

02 Dec 2015, 12:47

Still PAYING contract cancelled in AUGUST

WHAT must a person do to CANCELL a contract at TELKOM MOBILE???!!!!!!<br> <br> PAPERWORK was done on 2 August 2015 At Store in Kollonade.<br> <br> Phoned Telkom Customer Care cant help<br> Complained on Hello Peter with no result<br> Emailed a person trying to contact me from telkom. NO USE as I'm am still paying.<br> <br> How is this not THEFT as I as the customer did EVERYTHING i could to CANCELL the CONTRACT.<br> NOW I'm getting phonecalls to give me a special contract <br> case number ***5 and case number ***7 and reference number is SM164385<br> <br> <br> CANCEL THIS CONTRACT PLEASE!!!

0
Replies (1)
Telkom
Telkom's reply02 Dec 2015, 17:15
Official
Hello Chrgroeni,

Thank you for making contact with us.

We tried contacting you with no luck

Kindly be advised that we have escalated your query to our Cancellations Team to further assist with your query and feedback will be provided.

We apologize for the inconvenience caused.

Your reference number:SM164385

Regards,
Launa
Telkom Social Media Team
***