Still owed my deposit after 2 months of waiting

<p>Telkom, it has now been a month since you told me that you had logged my complaint about my unreturned deposit. It took a month to log the complaint in the first place. I am owed R1500 from my deposit due to your inability to install fibre in my apartment and my subsequent cancelling of the contract. This is tantamount to theft. I have called, emailed, left messages, and have now resorted to pestering your store manager in Rosebank to get things done. I am at my wits end. This is without doubt the worst customer experience I have ever had. Please return my deposit without further delay. My account number is ***, and dispute number is ***1. You have my email and phone number on file, please contact me directly to tell me what is being done about this. </p>