HAvH
Helena Antoni van Heerde
1 reviews | Active since Sept 2015
21 Oct 2015, 12:29
STILL OUT OF STOCK OF IPHONE 6
It has now been a month since my first complaint. Everytime I get a diffirent story. I have been wanting to upgrade now for two months to the iphone 6. Yhere was no stock country wide. And now that the nee stock has arrived (iphone 6s) there is still no stockbon the iphone 6 and I was told that telkom no longer stocks it. How is it possible to promote a product in brochures bit the don't have stock!? Ridiculous!!! Whybis it necessary for me to make numerous complaints and feedback is promised buy NOTHING happens with this aswell. Telkom is the worst! Please advise me how tobstop my contract so that I can move to another service provider.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
21 Oct 2015, 12:33Hello Antonivh,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM148913 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM148913 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply21 Oct 2015, 12:33
Official
Hello Antonivh,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM148913 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM148913 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media