Still ongoing!

<p>Good day</p> <p>Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.</p> <p>Your reference: AI **********</p> <p>Apologies for the inconvenience caused.</p> <p>Regards,<br />Moenieb.<br />Telkom Social Media Team</p> <p> </p> <p>...I will be waiting for that feedback!...</p> <p> </p> <p>...and so I have just called technical, as well as sales (wasting another 30 minutes of my life... both of them saying that reference number does not exist and they dont know who i can call to follow up on that reference as the reference numbers does not start with AI...</p> <p> </p> <p>Doe you have NO communication s****s in Telkom???</p> <p> </p> <p>Shebon Pillay - I think you need training...</p> <p> </p> <p>I will now go ahead and name and shame EVERY SINGLE person I deal with as it seems all agents are incompitent?</p> <p> </p> <p> AGAIN! no reply, no feedback, no help, no way of "following up!"</p> <p> </p> <p>USELESS FOOLS!</p> <p><br />Nov 23, 2016<br />1 day ago<br />henco8:<br />Just spoken to Nathan in escalations department who promised a call back by tomorow morning for the latest. He also didnt have a CLUE what the **** reference number is you are giving to clients.</p> <p> </p> <p>As per my original complaint, I am also still wating for that feedback as promised!!!</p> <p><br />Nov 23, 2016<br />23 hours ago<br />Official private business reply:<br />Good Day , </p> <p>Apologies for the delay in resolving your issue to move your line , we have sent it to our fulfilment team to contact and assist. The reference number AI ********** is a Social Media Ref and you are able to follow up by emailing ********** We will get management to task to the fulfilment team to assist asap </p> <p>regards </p> <p>Yazied </p> <p>Telkom Social Media </p> <p> </p> <p>____________________________________________________________________________________________________________</p> <p> </p> <p>....Yet I am still waiting Nathan's call, as he said he ensures me he will call yesterday or this morning first thing at the latest. Escalations center??</p> <p> </p> <p>2 steps I have been waiting for, fr 2 weeks!!!</p> <p> </p> <p>1. I need a technician to come out to see that there is a line... what more do you need than a erf number and address!!???</p> <p> </p> <p>2. he needs to patch the cabling and activate DSL on the new telephone number...</p> <p> </p> <p>not too difficult now is it??</p> <p> </p> <p> </p> <p>How long are you going to still delay this process!!!?????</p> <p> </p> <p> </p> <p> </p>