RH
Riaan H
1 reviews | Active since Nov 2012
27 Jan 2016, 16:25
Still nothing. This is a joke.
Ordered a wifi router on 2year contract online, no success/response. Ordered the same package telephonically, and everything was supposedly sorted and would be on it's way as soon as the debit order came off my account. The debit order got deducted on the 20th, and still, nothing. This morning, they sent me a SMS saying sorry for the delay. I don't want apologies, I want the service THAT I HAVE ALREADY PAYED FOR!! Get your ducks in a row telkom. Deliver on your promise!
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Telkom's replyOfficial
27 Jan 2016, 18:57Hello Hollowayriaan,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM193398.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM193398.
Kind Regards
Gadija
Telkom Social Media Team
Telkom's reply27 Jan 2016, 18:57
Official
Hello Hollowayriaan,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM193398.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM193398.
Kind Regards
Gadija
Telkom Social Media Team