Still nothing happening - and still being billed.

So a week after an acknowledgement of my last Hello Peter complaint - absolutely NOTHING.<br> <br> The debit order ran again this month (surprise surprise) and I have a reference number that helps me nothing: SM204735 <br> <br> Is there ANYONE in Telkom that can do something about this? Or should I just live with the fact that Telkom service and the ability of the people within Telkom to do their job is ridiculously bad. <br> <br> Really disappointing.