Still nothing gets done

<p>So this will be my fourth complaint on hello peter about telkom.Through my last complaint i said that i want to minimize my services with telkom. The social media team responded and said they will do that. Now when i phone to check nothing has been done? Then when i dont pay for something i asked to be cancelled ill get suspended and charged for? then when i phone 10210, accounts answers in 5 seconds but i have to hold for the downgrade service for more than 20 mins?</p> <p> </p> <p> </p>