STILL NOTHING FROM TELKOM

IT HAS BEEN A WEEK SINCE I HAVE LAID A COMPLAINT, I HAVE RECEIVED A RESPONSE AND STILL NOTHING HAS BEEN DONE ABOUT MY PROBLEM OR SITUATION ... YOU ARE SERIOUSLY THE WORST BUNCH TO DO BUSINESS WITH AND I THINK IT IS TIME I GO TO NEWSPAPERS NOW AS CLEARLY NOT EVEN THIS HELPS, YOU GUIYS STILL IGNORE YOUR CLIENTS <br> I WAS GIVEN A REF NUMBER WHICH MEANS ABSOLUTELY NOTHING TO ME AS NO ONE FROM TELKOM WILL EVBER MAKE AN EFFORT TO HELP ....