CV
Christo V

1 reviews | Active since Sept 2015

07 Jun 2017, 18:25

Still nothing done!!!

<p>Been 6 weeks. Nothing done to our 10mbps line. We only get 5mbps. There been 7 technicians and still not working. So useless!!!!</p>

0
Replies (1)
Telkom
Telkom's reply08 Jun 2017, 11:32
Official

Hello christoviljoen5

As per our email correspondence, the technicians has confirmed that due to your distance from the exchange unfortunately it will not be possible to reach the full 10 megs.

Adsl is a best effort service.

The provision of Telkom's ADSL is subject to network availability, distance between closest exchange and installation address, copper line quality and line sync speed limitations.

Regards

Noleen

Telkom Social Media Team.

Best regards,