Still nothing after 6 days!

Item: Telkom
Rating: 2
Author: Bryan M

Hi, on January the 2nd. I called the Telkom call centre to send someone to fix the line as there is possible lightning damage and my router is still working as it sends a WLAN signal. They said they would send a repair man as soon as possible and I even escalated it. After 6 days we haven't heard a thing from Telkom and I only have a ref. Number that I received on the 2nd. Please help!!! <br> Ref. Number: 405CRK020116

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Replies (1)

Telkom's replyOfficial

08 Jan 2016, 11:43

Hello BryanMeyer26,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM184883

Regards
Luleka
Telkom Social Media Team

Telkom's reply08 Jan 2016, 11:43

Official