EE
Ewout E
1 reviews | Active since Mar 2016
18 Mar 2016, 12:22
Still Nothing???
I ordered an iPhone from Telkom and have heard nothing from them for over two weeks. Then after complaining on Hello Peter I receive a response that someone will contact me. It has been two weeks since that response and still no one contacts me? I ordered the Mifi March special more than a week ago and also no response from Telkom. I cannot fathom how you would not contact the customer who would like to pay you for your services???
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Telkom's replyOfficial
18 Mar 2016, 16:05Hello Ewout5,
Apologies for the delay and inconvenience caused. This query will be escalated for urgency and our consultants will be in touch to advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the delay and inconvenience caused. This query will be escalated for urgency and our consultants will be in touch to advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply18 Mar 2016, 16:05
Official
Hello Ewout5,
Apologies for the delay and inconvenience caused. This query will be escalated for urgency and our consultants will be in touch to advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the delay and inconvenience caused. This query will be escalated for urgency and our consultants will be in touch to advise.
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,