NJ
Natisha J
1 reviews | Active since Apr 2011
19 Dec 2015, 12:26
Still nothing!
Hello tishj,<br> <br> We certainly understand and acknowledge why you wanted to bring this matter to our attention.<br> <br> Be assured that your query has been escalated to our Installation Department and feedback will follow. <br> <br> Apologies for any inconvenience caused.<br> <br> Your social media reference number is SM177342<br> <br> Regards<br> William <br> Telkom Social Media Team<br> <br> So I get this very nice apology online and an email to supposedly fix things...what happens?? ABSOLUTELY NOTHING!!! PATHETIC SERVICE AGAIN!!!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
19 Dec 2015, 13:44Hello tishj,
Hi an escalation has been logged and you can check with us again if you have not heard anything from our technician.
Your reference number is SM177342
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Hi an escalation has been logged and you can check with us again if you have not heard anything from our technician.
Your reference number is SM177342
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Best regards,
Telkom's reply19 Dec 2015, 13:44
Official
Hello tishj,
Hi an escalation has been logged and you can check with us again if you have not heard anything from our technician.
Your reference number is SM177342
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Hi an escalation has been logged and you can check with us again if you have not heard anything from our technician.
Your reference number is SM177342
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Best regards,