Still nothing? 30btk170415

I made a post on HP already, i was responded too. I then responded via email and then nothing... I have contacted your media department multiple times, asking for updates, answers, anything... I'm still waiting for a technician to come to my house to fix my constant packet loss... My line is still syncing at 2mb and i don't even know if my crossed number problem was fixed... It literally feels that telkom are doing absolutely nothing to fix my problems.. its been 4 months of constant problems... All i want is a stable 4mb line with no connection problems, but i cant even ask for that... Might even consider going to the ICASA..