ZD
Zaid D

1 reviews | Active since Apr 2015

11 Jun 2015, 01:10

STILL NOTHING

Still dealing with the same *******. NO RESOLUTION ON MY 3RD HELLOPETER.COM COMPLAINT. TELKOM IS APPALLING. STAFF AND MANAGEMENT ARE RIDICULOUSLY UNHELPFUL AND NEVERMINDED. DISREGARDED EVERY THING I HAVE RAISED AND NO FOLLOW THROUGH. MONTH 3 NOW. BILLS RISING WITH NO RESOLUTION. RETENTIONS TOLD ME IF I END UP TAKING IT FURTHER IT WOULD BE MY WORD AGAINST THEIRS. I AM BEYOND STRESSED AND MY CREDIT RATINGS ARE DROPPING. I WANT RESOLUTION ASAP

0
Replies (1)
Telkom
Telkom's reply11 Jun 2015, 09:29
Official
Hello zaid_d,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Collections Team, feedback will be provided.
Your reference number is SM112565.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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Best regards,