SVDB
Susan VAN DER BERG

1 reviews | Active since Feb 2015

04 Feb 2015, 12:09

Still not working

AT HOMEMOBILEBUSINESSMY TELKOM SERVICE<br> <br> Logged on:shaun Bosch [Email Removed]<br> SELF HELP<br> Track a Fault<br> <br> Current status for Fault 359CRZ280115 : Open<br> Progress Comment Date/Time<br> <br> Following message sent to ***: Dear Customer, This is a progress update from Telkom SA. Fault 359CRZ280115 for Service ID ***. Your fault is in hand with our technical repair division. Please do not reply to this SMS. Telkom Sat Jan 31 09:25:45 SAST 2015<br> <br> Following message sent to ***: Dear Customer, Fault 359CRZ280115 has been created for Service ID ***. Telkom will endeavour to resolve this problem within 2 days. Apologies for the inconvenience. Please do not reply to this SMS. Telkom Wed Jan 28 09:51:36 SAST 2015<br> <br> Dear customer<br> Thank you for using Telkom Online to log your fault.<br> Unfortunately there was a problem during the fault creation for service number ***.<br> You will not be able to report a fault on the number provided, since a fault has already been reported on this service. Fault Reference number : 359CRZ280115<br> <br> This is an automated email, please do not reply to this email.<br> <br> Kind regards<br> Dear customer<br> <br> Thank you for using our online faul

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Replies (1)
Telkom
Telkom's reply06 Feb 2015, 11:13
Official
Hello XTREME WOMAN,

Thank you for contacting us

We sincerely apologise for the inconvenience caused.
We are currently busy investigating and will contact you shortly.


Regards
Noleen Klein
Telkom Social Media Team

Best regards,