Still not solved

Second complaint. (first complaint 17 January)<br> <br> Thank you for responce received on the 17 January, i emailed my cancellation form on the 5 January this is the 5 February and have not received any feedback regarding my cancellation from telkom as of yet and this is 31 days. I was informed i will receive feedback within 20 -30 days<br> <br> My previous statement was the amount of R947 and were change to R361 which is correct, but as i mentioned in my previous complaint that I am in proses of buying a house, and R947 will effect the purchase price on my credit report. I received my credit report this month and R947 is appearing on my credit report! I also received my new statement, which displays an amount of R505 which is going to reflect on my credit report once again, which is unacceptable and need to be changed. <br> <br> Keagon from the telkom social media team has informed me on the 17 Jan on my previous complaint on Hellopeter that the Mobile team will investigate and provide feedback as soon as possible. IT IS STILL NOT SOLVED.<br> <br> The latest statement shows an amount of R505 which is suppose to be R150!<br> <br> I will really appreciate your argent attention regarding this.