AC
Alex C

1 reviews | Active since Mar 2013

30 Sept 2015, 17:03

Still not resolved now im cut off!!

Please tell me why no one has contacted me regarding my account??? <br> I REFUSE to pay for my full bill next month seeing as you guys cut me off from using my phone because of your mistake. I have not been able to make calls now for about 8 days. Again this was Telkoms fault not mine. I flippen migration fee and data bundle i did not ask for was added to a simple upgrade and now because the wrong amount has not been paid i get cut off! I refused to pay the wrong amount and I was reassured that my correct amount would be debited on the 25th of SEPT, But Telkom cut me off before then even though there was a case. I am getting sick and tired of Telkom messing with my money and ALWAYS getting my account wrong!!! <br> <br> Please call me on the one supp**** on this Hellopeter report and try not call my Telkom one. <br> My ref from the last report that was responded to is:SM138573<br> <br> I better not have a bad credit score for this as its not my fault once again. call me on the number given to you by this hellopeter complaint.

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Replies (1)
Telkom
Telkom's reply30 Sept 2015, 18:55
Official
Hello User636,

Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.

We sincerely apologise for the inconvenience.

Kind regards
Igsaan
Telkom Social Media Team