HS
Hilton S

1 reviews | Active since Aug 2011

02 Feb 2016, 07:08

Still not resolved, after more promises & lies

http://hellopeter.com/telkom/complaints/cancellation-of-contract-***<br> <br> This Morning, yet another debit for the supposedly cancelled contract was taken from my account.<br> <br> Please tell me what I need to do to get Telkom to follow a simple cancellation request.<br> Apparently the screaming and shouting and dancing is not working.<br> <br> Do I need to have billboards erected to make the rest of the nation aware of how badly you complete these requests?<br> Do I need to go to the Telkom office and have a meeting with Sipho Maseko?<br> <br> I have waited long enough for this to be corrected and refunded.<br> How much longer do I need to wait? I think it is only fair that you tell me, I might need to plan for these charges going into my retirement.<br> <br> <br>

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Replies (1)
Telkom
Telkom's reply02 Feb 2016, 08:41
Official
Hello Hilton.swart,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM195411.

We apologise for any inconvenience caused.

Kind regards
Wesley
Telkom Social Media Team